Support

Write to us any time: support@remilife.com

Frequently asked questions

How do I manage or cancel Remi Plus?

Subscriptions are handled by Apple. On your iPhone open Settings › your name › Subscriptions › Remi. In Remi you can also open Settings › Remi Plus › Manage Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge.

I bought Remi Plus, but the app doesn't show it

Open Settings › Remi Plus in Remi and tap Restore. Make sure you're signed in with the same Apple Account you used to buy it.

How do I export my data?

Open Settings › Privacy & Data › Export All Data. Remi makes a ZIP file with a spreadsheet of your items, a full data file and your attachments, which you can save or share.

How do I delete all my data?

Open Settings › Privacy & Data › Delete All Data. This removes your items, attachments and family profiles from this iPhone and from your iCloud, and ends family sharing. It can't be undone. Deleting your data doesn't cancel a subscription; manage that in your Apple ID settings.

Where is my data stored?

On your iPhone and, if iCloud sync is on, in your own iCloud account.